As an initiative under the National Return to Work Strategy, Safe Work Australia engaged Monash University to undertake independent research to explore best practice early intervention and claims management models.

The research included expert consultation with a diverse range of stakeholders in the workers’ compensation and return to work fields and an environmental scan and summary of national and international literature. The researchers identified a range of barriers and enablers to effective early intervention after claim lodgement.

You can read the full report from Monash University on our website. 

“This report highlights widespread agreement about the importance of early intervention amongst stakeholders in Australia and provides a great deal of insight into factors which enable early intervention and risks which need to be mitigated in order to facilitate early intervention.”

Monash University